Communication, Influence & Sales Techniques
Completed by Arnab Mallick Choudhury
August 1, 2026
9 hours (approximately)
Arnab Mallick Choudhury's account is verified. Coursera certifies their successful completion of Communication, Influence & Sales Techniques
What you will learn
Apply active listening techniques to understand client needs and build trust in sales conversations.
Use persuasive storytelling to communicate business value and influence decision-makers.
Structure effective sales conversations that guide clients toward informed decisions.
Adapt communication styles to engage different stakeholders in B2B sales environments.
Skills you will gain
- Category: Value Propositions
- Category: Selling Techniques
- Category: Rapport Building
- Category: Verbal Communication Skills
- Category: Recognizing Others
- Category: Customer Relationship Building
- Category: Communication
- Category: Business Communication
- Category: Active Listening
- Category: Sales Presentations
- Category: Storytelling
- Category: Negotiation
