ITIL V4 Brief Overview of Management and Practices
Completed by Benjamin Thomas
January 11, 2026
9 hours (approximately)
Benjamin Thomas's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Information Technology Architecture
- Category: IT Service Management
- Category: IT Management
- Category: Change Control
- Category: IT Security Architecture
- Category: Technical Services
- Category: Service Management
- Category: Security Management
- Category: Information Technology Infrastructure Library
- Category: Infrastructure Architecture
- Category: Risk Management Framework
- Category: IT Infrastructure
