Support Individual Growth and Development
Completed by Puntarika Wongchana
December 3, 2025
3 hours (approximately)
Puntarika Wongchana's account is verified. Coursera certifies their successful completion of Support Individual Growth and Development
What you will learn
Learn the benefits of coaching and identify effective coaching techniques.
Apply the Situation-Behavior-Impact (SBI) model to deliver feedback and identify approaches to navigate difficult conversations with team members.
Describe effective strategies to prepare for, conduct, and follow up after employee performance reviews.
Explore effective methods for asking for and receiving upward feedback from the team.
Skills you will gain
- Category: Performance Appraisal
- Category: Management Training And Development
- Category: Empowerment
- Category: Performance Management
- Category: Team Management
- Category: Self-Awareness
- Category: Team Performance Management
