Data-Driven Community Management
Completed by Michael Cook
May 28, 2026
22 hours (approximately)
Michael Cook's account is verified. Coursera certifies their successful completion of Data-Driven Community Management
What you will learn
Track and interpret community metrics to evaluate engagement, growth, and retention
Use benchmarks, KPIs, and trends to inform community strategy and decisions
Analyze content performance and member feedback to optimize engagement approaches
Apply AI-supported analytics to personalize experiences and forecast community performance
Skills you will gain
- Category: Customer Retention
- Category: Benchmarking
- Category: Trend Analysis
- Category: Driving engagement
- Category: Content Performance Analysis
- Category: User Feedback
- Category: Data-Driven Decision-Making
- Category: Social Media Analytics
- Category: Data Literacy
- Category: Content Strategy
- Category: Data Presentation
- Category: Performance Metric
