Salesforce Design Mastery: CRM Customization
Completed by Sai Keerthana
January 20, 2026
2 hours (approximately)
Sai Keerthana's account is verified. Coursera certifies their successful completion of Salesforce Design Mastery: CRM Customization
What you will learn
Identify the different declarative tools available to customize Salesforce.
Differentiate between clicks and code and when to choose which solution.
Customize Salesforce to meet the needs of the users through easy standard available functionality.
Examine the impact of the Data Security model on the user experience.
Skills you will gain
- Category: Security Controls
- Category: No-Code Development
- Category: Salesforce
- Category: Customer Relationship Management
- Category: Salesforce Development
- Category: Customer Relationship Management (CRM) Software
- Category: Information Systems Security
- Category: Automation
- Category: Data Security
