Social Listening
Completed by Ashley Croft
March 25, 2025
1 hours (approximately)
Ashley Croft's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Digital Marketing Tools
- Category: Customer Insights
- Category: Continuous Monitoring
- Category: Market Trend
- Category: Business Strategy
- Category: Customer Engagement
- Category: Social Media Strategy
- Category: Social Media
- Category: Strategic Thinking
- Category: Case Studies
- Category: Social Media Marketing
- Category: Analytical Skills
