Gerenciamento de Serviços de TI
Completed by Rodrigo Oliveira Bento
April 16, 2025
30 hours (approximately)
Rodrigo Oliveira Bento's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Customer experience improvement
- Category: Practice Management
- Category: Service Management
- Category: Continuous Improvement Process
- Category: Information Technology Infrastructure Library
- Category: Service Design
- Category: Governance
- Category: Information Technology Operations
- Category: Innovation
- Category: Supplier Management
- Category: DevOps
- Category: IT Service Management
