Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Hamza Iftekhar
October 30, 2025
6 hours (approximately)
Hamza Iftekhar's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Decision Making
- Category: Quality Assurance
- Category: Culture Transformation
- Category: Quality Control
- Category: Customer experience improvement
- Category: Organizational Development
- Category: Organizational Effectiveness
- Category: Quality Management
- Category: Organizational Change
- Category: Culture
- Category: Team Oriented
- Category: Cost Management
