Copilot and Agent Operations
Completed by Jacob McDonald
September 25, 2026
8 hours (approximately)
Jacob McDonald's account is verified. Coursera certifies their successful completion of Copilot and Agent Operations
What you will learn
Compare built-in Copilot capabilities to custom Power Platform agents and identify appropriate use cases for each.
Assign Copilot licenses and verify provisioning status for a pilot user group.
Create a basic custom agent with a configured SharePoint data source and submit it for approval.
Analyze agent usage and lifecycle reports to identify dormant agents and recommend decommissioning.
Skills you will gain
- Category: Agentic systems
- Category: AI literacy
- Category: Power Platform Architecture & Technical Design
- Category: Product Lifecycle Management
- Category: Application Lifecycle Management
- Category: Agentic Workflows
- Category: Microsoft 365
- Category: Continuous Monitoring
- Category: Microsoft Power Platform
- Category: Technical Writing
- Category: Configuration Management
- Category: Trend Analysis

