Customer Engagement & Relationship
Completed by Omar Mohammad Al-Seid
July 11, 2026
11 hours (approximately)
Omar Mohammad Al-Seid's account is verified. Coursera certifies their successful completion of Customer Engagement & Relationship
What you will learn
Master customer engagement with AI-assisted communication, retention strategies, and account health insights to drive loyalty.
Skills you will gain
- Category: Account Management
- Category: Relationship Management
- Category: Emotional Intelligence
- Category: Communication
- Category: Customer Relationship Building
- Category: Writing
- Category: Customer Service
- Category: Communication Planning
- Category: Customer Communications Management
- Category: Customer Relationship Management
- Category: AI Personalization
- Category: Customer experience improvement
