Driving Operational Performance
Completed by Giuseppe Gravagnuolo
December 27, 2024
11 hours (approximately)
Giuseppe Gravagnuolo's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Operations
- Category: Process Management
- Category: Business Operations
- Category: Resource Utilization
- Category: Operational Efficiency
- Category: Business Process Management
- Category: Process Analysis
- Category: Key Performance Indicators (KPIs)
- Category: Customer experience improvement
- Category: Return On Investment
- Category: Performance Measurement
- Category: Process Optimization

