GenerativeAI for Customer Success
Completed by Rita de Cassia Silva Oliveira
March 27, 2026
2 hours (approximately)
Rita de Cassia Silva Oliveira's account is verified. Coursera certifies their successful completion of GenerativeAI for Customer Success
Skills you will gain
- Category: Client Support
- Category: Customer Service
- Category: Customer Success Management
- Category: AI Enablement
- Category: Generative AI Agents
- Category: AI Integrations
- Category: Data Ethics
- Category: AI Personalization
- Category: Customer Engagement
- Category: Business Ethics
- Category: Automation
- Category: Business Priorities
