ServiceNow System Administrator from Zero to Hero
Completed by Jason Hodge
February 14, 2025
5 hours (approximately)
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What you will learn
Identify key components of the ServiceNow platform and its user interface.
Explain the purpose of user roles, groups, and access control within ServiceNow.
Configure and manage ServiceNow instances, users, and groups in real-world scenarios.
Assess the effectiveness of implemented SLAs, ACLs, and reports in managing IT services.
Skills you will gain
- Category: Security Controls
- Category: Data Security
- Category: System Configuration
- Category: Email Automation
- Category: Service Level
- Category: Enterprise Application Management
- Category: Content Management
- Category: Business Process Automation
- Category: Service Management
- Category: Information Management
- Category: Database Application
- Category: Scripting
