Emotional Intelligence in the Workplace
Completed by Zakiyyah Jones
December 2, 2025
3 hours (approximately)
Zakiyyah Jones's account is verified. Coursera certifies their successful completion of Emotional Intelligence in the Workplace
What you will learn
Recognize and manage your emotions in difficult scenarios
Use emotional intelligence to navigate challenges effectively
Build a stronger bond that boosts collaboration
Read and respond to others with empathy and accuracy
Skills you will gain
- Category: Relationship Building
- Category: Organizational Leadership
- Category: Communication
- Category: Self-Awareness
- Category: Professional Development
- Category: Emotional Intelligence
- Category: Professionalism
- Category: Empathy & Emotional Intelligence
- Category: Employee Engagement
- Category: Resilience
- Category: Social Skills
- Category: Teamwork
