GenAI for Executives & Business Leaders: An Introduction
Completed by Jo Fallowfield
May 12, 2026
3 hours (approximately)
Jo Fallowfield's account is verified. Coursera certifies their successful completion of GenAI for Executives & Business Leaders: An Introduction
What you will learn
Understand the history and impact of generative AI for business
Learn about the importance of your data in relation to business AI
Know the importance of trust, transparency and governance
Apply generative AI to key use cases like customer service and application modernization
Skills you will gain
- Category: AI Product Strategy
- Category: Business Transformation
- Category: AI literacy
- Category: Governance
- Category: Customer experience improvement
- Category: Business Leadership
- Category: Large Language Modeling
- Category: Artificial Intelligence
- Category: Customer Service
- Category: AI Enablement
- Category: Business Ethics
- Category: Risking
