Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Samruddhi Mahendra Patil
December 23, 2025
6 hours (approximately)
Samruddhi Mahendra Patil's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Customer experience improvement
- Category: Organizational Effectiveness
- Category: Quality Management
- Category: Continuous Improvement Process
- Category: Process Improvement
- Category: Quality Improvement
- Category: Decision Making
- Category: Culture Transformation
- Category: Quality Control
- Category: Quality Assurance
- Category: Culture
- Category: Team Oriented

