Building Smart Business Assistants with IBM Watson
Completed by ATHIDHI RAJEEV
August 23, 2025
1 hours (approximately)
ATHIDHI RAJEEV's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
- Category: AI Enablement
- Category: IBM Cloud
- Category: Cloud Computing
- Category: Customer Inquiries
- Category: Generative AI Agents
- Category: Customer Engagement
- Category: Self Service Technologies
- Category: Customer Service
- Category: Natural Language Processing
- Category: Application Deployment
- Category: Model Deployment
