Gerenciamento de Serviços de TI
Completed by Ana Pereira
March 9, 2026
30 hours (approximately)
Ana Pereira's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Customer experience improvement
- Category: Information Technology Infrastructure Library
- Category: Continuous Improvement Process
- Category: Service Design
- Category: Supplier Management
- Category: Service Management
- Category: Information Technology Operations
- Category: Governance
- Category: IT Service Management
- Category: Innovation
- Category: Practice Management
- Category: DevOps

