Succeed with Customers
Completed by TATIARA DA PAZ
June 5, 2026
11 hours (approximately)
TATIARA DA PAZ's account is verified. Coursera certifies their successful completion of Succeed with Customers
What you will learn
Learn deeply about customers and identify ways to deliver additional value.
Develop a customer-focused team by empowering employees.
Appraise market data to research target customers and foster a marketing orientation across the organization.
Formulate and implement a marketing plan that aligns the marketing mix to reach global customers.
Skills you will gain
- Category: Global Marketing
- Category: Customer Engagement
- Category: Value Propositions
- Category: Customer experience strategy (CX)
- Category: Customer Support
- Category: Marketing Strategies
- Category: Marketing Communications
- Category: Target Audience
- Category: Selling Techniques
- Category: Customer Relationship Building
- Category: Marketing
- Category: Team Building
