Assertiveness Skills
Completed by Mayra Lopes
March 31, 2026
2 hours (approximately)
Mayra Lopes's account is verified. Coursera certifies their successful completion of Assertiveness Skills
What you will learn
Master practical techniques to assert yourself in professional and personal situations.
Develop leadership traits that inspire confidence through assertiveness.
Navigate negativity and aggression with assertive, positive responses.
Communicate assertively as a shy or introverted individual without compromising comfort.
Skills you will gain
- Category: Conflict Management
- Category: Communication
- Category: Workplace Bullying Intervention
- Category: Professional Development
- Category: Tactfulness
- Category: Leadership
- Category: Empathy
- Category: Leadership Development
- Category: Rapport Building
- Category: Communication Strategies
- Category: Oral Expression
- Category: Empowerment
