Social Listening
Completed by Sara Sá
March 22, 2026
1 hours (approximately)
Sara Sá's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Market Trend
- Category: Social Media Marketing
- Category: Analytical Skills
- Category: Case Studies
- Category: Continuous Monitoring
- Category: Digital Marketing Tools
- Category: Social Media Analytics
- Category: Trend Analysis
- Category: Web Presence
- Category: Social Media
- Category: Strategic Thinking
- Category: Social Media Management
