Creating Customer Value
Completed by Fabricio Domingos Robim Cordeiro
August 13, 2026
2 hours (approximately)
Fabricio Domingos Robim Cordeiro's account is verified. Coursera certifies their successful completion of Creating Customer Value
What you will learn
Identify and prioritize opportunities that create meaningful value for customers and your organization.
Make customer-centric strategic decisions using proven frameworks that drive business growth.
Build strategies that increase demand, strengthen differentiation, and create sustainable competitive advantage.
Skills you will gain
- Category: Return On Investment
- Category: Revenue Management
- Category: Customer Analysis
- Category: Financial Analysis
- Category: Competitive Analysis
- Category: Customer experience improvement
- Category: Corporate Strategy
- Category: Consumer Behaviour
- Category: Market Dynamics
- Category: Customer Retention
- Category: Customer experience strategy (CX)
- Category: Strategic Marketing
