Gerenciamento de Serviços de TI
Completed by cristiano da silva Passos
July 29, 2026
30 hours (approximately)
cristiano da silva Passos's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Service Management
- Category: Agile Methodology
- Category: Governance
- Category: Innovation
- Category: DevOps
- Category: Practice Management
- Category: Service Design
- Category: Information Technology Operations
- Category: Customer experience improvement
- Category: Information Technology Infrastructure Library
- Category: IT Service Management
- Category: Continuous Improvement Process
