Engage Customers With an Online Store
Completed by Roman Kudryavtsev
November 8, 2025
3 hours (approximately)
Roman Kudryavtsev's account is verified. Coursera certifies their successful completion of Engage Customers With an Online Store
What you will learn
Create an engaging customer experience online using best practices
Optimize a checkout flow for customers
Understand how to get products to customers
Describe the order fulfillment process through checkout, point of sale (POS), shipping, and delivery
Skills you will gain
- Category: Point of Sale
- Category: Order Delivery
- Category: Customer experience strategy (CX)
- Category: Process Optimization
- Category: Logistics Management
- Category: Shipping and Receiving
