Customer Value, Acquisition, and Retention
Completed by Isatou M Bokum
January 13, 2026
4 hours (approximately)
Isatou M Bokum's account is verified. Coursera certifies their successful completion of Customer Value, Acquisition, and Retention
What you will learn
In this course, you'll learn how to distinguish between the concepts of customer lifetime value, customer equity, and customer relationship.
Skills you will gain
- Category: Customer Relationship Building
- Category: Marketing Effectiveness
- Category: Brand Loyalty
- Category: Marketing Analytics
- Category: Predictive Modeling
- Category: Return On Investment
- Category: Loyalty Programs
- Category: Customer Data Management
- Category: Customer Acquisition Management
- Category: Customer Relationship Management
- Category: Marketing Strategies
- Category: Customer Insights
