Building Smart Business Assistants with IBM Watson
Completed by Phong Tuan Nguyen
November 21, 2025
1 hours (approximately)
Phong Tuan Nguyen's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
- Category: IBM Cloud
- Category: AI Enablement
- Category: Customer Engagement
- Category: Cloud Computing
- Category: Customer Inquiries
- Category: Generative AI Agents
- Category: Application Deployment
- Category: Self Service Technologies
- Category: Customer Service
- Category: Natural Language Processing
- Category: Model Deployment
