ITIL V4 Brief Overview of Management and Practices
Completed by Mohamad Marzeiree Aniq Bin Ibrahim
December 17, 2025
9 hours (approximately)
Mohamad Marzeiree Aniq Bin Ibrahim's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Change Control
- Category: IT Management
- Category: Information Technology Architecture
- Category: Information Technology Infrastructure Library
- Category: Service Management
- Category: IT Service Management
- Category: Technical Services
- Category: IT Infrastructure
- Category: IT Security Architecture
- Category: Security Management
- Category: Risk Management Framework
- Category: Computing Platforms
