Assertiveness Skills
Completed by Raffi Kazjian
August 22, 2025
2 hours (approximately)
Raffi Kazjian's account is verified. Coursera certifies their successful completion of Assertiveness Skills
What you will learn
Master practical techniques to assert yourself in professional and personal situations.
Develop leadership traits that inspire confidence through assertiveness.
Navigate negativity and aggression with assertive, positive responses.
Communicate assertively as a shy or introverted individual without compromising comfort.
Skills you will gain
- Category: Behavioral Management
- Category: De-escalation Techniques
- Category: Leadership Development
- Category: Leadership
- Category: Empathy
- Category: Workplace Bullying Intervention
- Category: Rapport Building
- Category: Conflict Management
- Category: Communication
- Category: Communication Strategies
- Category: Professional Development
- Category: Verbal Communication Skills
