Process Improvement and Problem Solving
Completed by Lojette Jackson
January 16, 2026
2 hours (approximately)
Lojette Jackson's account is verified. Coursera certifies their successful completion of Process Improvement and Problem Solving
What you will learn
Master the "5 Whys" technique to identify root causes of problems effectively.
Streamline processes using the Deming Cycle and the Cycle of Continuous Improvement.
Reduce inefficiencies with the TIMWOOD model and adopt technology for process enhancement.
Implement brainstorming and action learning sets to generate innovative solutions.
Skills you will gain
- Category: Data Management
- Category: Quality Improvement
- Category: Creative Problem-Solving
- Category: Problem Management
- Category: Process Management
- Category: Innovation
- Category: Process Analysis
- Category: Process Improvement
- Category: Business Process Improvement
- Category: Brainstorming
- Category: Collaboration
- Category: Business Technologies
