Emotional Intelligence in the Workplace
Completed by Emily Holmes
March 25, 2026
14 hours (approximately)
Emily Holmes's account is verified. Coursera certifies their successful completion of Emotional Intelligence in the Workplace
What you will learn
Apply Emotional Intelligence frameworks to strengthen decision-making, collaboration, and communication in workplace settings.
Build self-awareness and emotional control to manage triggers, stay calm under pressure, and enhance professional relationships.
Practice empathy, active listening, and social awareness to foster team harmony, trust, and productive collaboration.
Create a personalized Emotional Intelligence action plan for leadership growth, performance improvement, and long-term success.
Skills you will gain
- Category: Team Collaboration
- Category: Rapport Building
- Category: Empathy & Emotional Intelligence
- Category: Relationship Management
- Category: Emotional Intelligence
- Category: Decision Making
- Category: Meditation & Breathwork
- Category: Resilience

