IT Service Management: Career Guide
Completed by Deepa Atnurkar
November 14, 2025
8 hours (approximately)
Deepa Atnurkar's account is verified. Coursera certifies their successful completion of IT Service Management: Career Guide
What you will learn
Define ITSM and its core principles in modern business environments.
Identify key elements in service management and their functions.
Understand the strategic value of service management in organizations.
Skills you will gain
- Category: Stakeholder Engagement
- Category: Business Operations
- Category: Technology Strategies
- Category: Business Transformation
- Category: Communication Strategies
- Category: Service Management
- Category: Digital Transformation
- Category: People Development
- Category: Management Training And Development
- Category: IT Management
- Category: Strategic Communication
- Category: Continuous Improvement Process
