Advanced Customer Relationship Management
Completed by Jeffery Burel
February 13, 2026
18 hours (approximately)
Jeffery Burel's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Account Management
- Category: Customer experience strategy (CX)
- Category: Business Writing
- Category: Stakeholder Communications
- Category: Requirements Analysis
- Category: Sales Presentation
- Category: Proposal Development
- Category: Customer Acquisition Management
- Category: Gap Analysis
- Category: Personalized Service
- Category: Account Strategy
- Category: Customer experience improvement
