Process Improvement and Problem Solving
Completed by Justin Sio
May 18, 2026
2 hours (approximately)
Justin Sio's account is verified. Coursera certifies their successful completion of Process Improvement and Problem Solving
What you will learn
Master the "5 Whys" technique to identify root causes of problems effectively.
Streamline processes using the Deming Cycle and the Cycle of Continuous Improvement.
Reduce inefficiencies with the TIMWOOD model and adopt technology for process enhancement.
Implement brainstorming and action learning sets to generate innovative solutions.
Skills you will gain
- Category: Business Process Improvement
- Category: Continuous Improvement Process
- Category: Operational Efficiency
- Category: Root Cause Analysis
- Category: Brainstorming
- Category: Collaboration
- Category: Business Technologies
- Category: Creative Problem-Solving
- Category: Process Management
- Category: Problem Management
- Category: Knowledge Transfer
- Category: Process Improvement
