Social Listening
Completed by Atharv Bhayye
October 1, 2024
1 hours (approximately)
Atharv Bhayye's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Case Studies
- Category: Social Media Marketing
- Category: Analytical Skills
- Category: Customer Engagement
- Category: Brand Management
- Category: Business Strategy
- Category: Trend Analysis
- Category: Customer Insights
- Category: Web Presence
- Category: Social Media
- Category: Strategic Thinking
- Category: Social Media Management
