- Debugging
- Encryption Algorithms and Techniques
- Customer Service
- Network Protocols
- Cloud Computing
Google IT Support
Completed by SEBASTIEN LAVOIE
January 13, 2019
Approximately 30 weeks to complete.SEBASTIEN LAVOIE's account is verified. Coursera certifies their successful completion of Google Google IT Support Specialization.
Course Certificates Completed
Technical Support Fundamentals
IT Security: Defense against the digital dark arts
Operating Systems and You: Becoming a Power User
The Bits and Bytes of Computer Networking
System Administration and IT Infrastructure Services
What you will learn
Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Skills you will gain
Course Certificates
Earned after completing each course in the Specialization
Technical Support Fundamentals
Taught by: Google Career Certificates
Completed by: SEBASTIEN LAVOIE by December 15, 2018
8 - 10 hours per week
IT Security: Defense against the digital dark arts
Taught by: Google Career Certificates
Completed by: SEBASTIEN LAVOIE by January 13, 2019
Operating Systems and You: Becoming a Power User
Taught by: Google Career Certificates
Completed by: SEBASTIEN LAVOIE by December 22, 2018
8 - 10 hours per week
The Bits and Bytes of Computer Networking
Taught by: Google Career Certificates
Completed by: SEBASTIEN LAVOIE by December 19, 2018
8 - 10 hours per week
System Administration and IT Infrastructure Services
Taught by: Google Career Certificates
Completed by: SEBASTIEN LAVOIE by January 7, 2019
8 - 10 hours per week
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