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Completed by Cory Hanson

March 7, 2018

Approximately 6 months at 10 hours a week to complete

Cory Hanson's account is verified. Coursera certifies their successful completion of Google Google IT Support Specialization.

Course Certificates Completed

IT Automation: It’s not that scary!

Technical Support Fundamentals

Operating Systems and You: Becoming a Power User

System Administration and IT Infrastructure Services

IT Security: Defense against the digital dark arts

The Bits and Bytes of Computer Networking

Google IT Support

4.8 (172,564 ratings)

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1.5M Students Enrolled

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What you will learn

Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Skills you will gain

Customer Service
Network Protocols
Cloud Computing
Encryption Algorithms and Techniques
Debugging

View certificate for Cory Hanson, Google IT Support, offered through Coursera. Whether you’ve been tinkering with IT or are completely new to the field, you’ve come to the right place. This six-course certificate, developed by Googlers, includes industry-relevant curriculum designed to prepare you for an entry-level role in IT support. Think in-person or remote help desk work, either in small shops or at a global company, like Google!

Course Certificates

Earned after completing each course in the Specialization

IT Automation: It’s not that scary!

Google

Taught by: Nick Eskelinen & Phelan Vendeville

Completed by: Cory Hanson by March 1, 2018

8 - 10 hours per week

View this certificate

Technical Support Fundamentals

Google

Taught by: Google Career Certificates

Completed by: Cory Hanson by January 27, 2018

8 - 10 hours per module

View this certificate

Operating Systems and You: Becoming a Power User

Google

Taught by: Google Career Certificates

Completed by: Cory Hanson by February 21, 2018

8 - 10 hours per module

View this certificate

System Administration and IT Infrastructure Services

Google

Taught by: Google Career Certificates

Completed by: Cory Hanson by February 27, 2018

8 - 10 hours per module

View this certificate

IT Security: Defense against the digital dark arts

Google

Taught by: Google Career Certificates

Completed by: Cory Hanson by March 7, 2018

Estimated workload 8-10 hours per module

View this certificate

The Bits and Bytes of Computer Networking

Google

Taught by: Google Career Certificates

Completed by: Cory Hanson by February 18, 2018

8 - 10 hours per module

View this certificate