Create a Customer Service Survey in Microsoft Forms
Completed by Caleb Preston Fleming
July 4, 2025
1 hours (approximately)
Caleb Preston Fleming's account is verified. Coursera certifies their successful completion of Create a Customer Service Survey in Microsoft Forms
What you will learn
Prepare to create your customer service survey in Microsoft Forms.
Create basic and advanced question types.
Finalize, send, and interpret the survey.
Skills you will gain
- Category: Microsoft 365
- Category: User Research
- Category: Key Performance Indicators (KPIs)
- Category: Data Analysis Software
- Category: Employee Surveys
- Category: Market Research
- Category: Target Audience
- Category: Marketing
- Category: Customer experience improvement
- Category: User Feedback
- Category: Customer Insights
