Information Systems Operations and Business Resiliency
Completed by Syed Zafar
March 11, 2025
7 hours (approximately)
Syed Zafar's account is verified. Coursera certifies their successful completion of Information Systems Operations and Business Resiliency
What you will learn
Implement IT Asset Management (ITAM) strategies to maintain accurate hardware and software inventories
Audit data governance practices and evaluate software licensing compliance for regulatory adherence
Analyze and evaluate service level agreements (SLAs) and database management processes
Develop and test Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP) to support business resiliency
Skills you will gain
- Category: IT Management
- Category: Data Governance
- Category: Incident Management
- Category: Information Technology Operations
- Category: Service Level Agreement
- Category: IT Infrastructure
- Category: Service Level
- Category: Database Software
- Category: Business Continuity Planning
- Category: IT Service Management
- Category: Problem Management
- Category: Incident Response

