Customer Service Fundamentals
Completed by Lorraine Egito
August 23, 2023
14 hours (approximately)
Lorraine Egito's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Problem Solving
- Category: Operations Support Systems
- Category: Telephone Skills
- Category: Empathy
- Category: Customer Support
- Category: Technical Support and Services
- Category: Service Level
- Category: Customer and Client Support
- Category: Process Management
- Category: Communication
- Category: Client Support
- Category: Service Management

