Customer Service Fundamentals
Completed by Lorraine Egito
August 23, 2023
14 hours (approximately)
Lorraine Egito's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Concision
- Category: Customer Support
- Category: Customer Engagement
