ITIL 4: Core Principles and Components
Completed by Gaby Colón
May 4, 2026
5 hours (approximately)
Gaby Colón's account is verified. Coursera certifies their successful completion of ITIL 4: Core Principles and Components
What you will learn
In this course, you will analyze the ITIL guiding principles and identify the components and functions of the ITIL Service Value System (SVS).
Skills you will gain
- Category: Operations Management
- Category: Automation
- Category: Operations
- Category: Information Technology Infrastructure Library
- Category: Information Technology
- Category: IT Service Management
- Category: Asset Management
- Category: Information Technology Operations
- Category: Governance
- Category: Service Management
