Hotel Front Office Operations
Completed by Kimia Khoramin
July 24, 2025
2 hours (approximately)
Kimia Khoramin's account is verified. Coursera certifies their successful completion of Hotel Front Office Operations
What you will learn
Customer Service
Communication
Hotel Operations
Skills you will gain
- Category: Hospitality
- Category: Greeting Customers
- Category: Verbal Communication Skills
- Category: Communication Strategies
- Category: Telephone Skills
- Category: Interpersonal Communications
- Category: Upselling
- Category: Administrative Support and Clerical Tasks
- Category: Property Management Systems
- Category: Revenue Management
- Category: Office Administration
- Category: Hotels and Accommodations
