Introduction to Customer Service
Completed by Chan Hei Chun
May 28, 2025
18 hours (approximately)
Chan Hei Chun's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: Retail Store Operations
- Category: Communication
- Category: Time Management
- Category: Customer Service
- Category: Empathy
- Category: Transaction Processing

