Gerenciamento de Serviços de TI
Completed by Lucas dos Santos Lopes
April 12, 2023
30 hours (approximately)
Lucas dos Santos Lopes's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Service Improvement
- Category: Customer experience improvement
- Category: Innovation
- Category: Service Design
- Category: IT Service Management
- Category: Service Management
- Category: Agile Methodology
- Category: DevOps
- Category: Continuous Improvement Process
- Category: Information Technology Infrastructure Library
- Category: Supplier Management
- Category: Governance
