ITIL V4 Explanation of Service Value System & its Components
Completed by François DERNONCOURT
September 24, 2025
8 hours (approximately)
François DERNONCOURT's account is verified. Coursera certifies their successful completion of ITIL V4 Explanation of Service Value System & its Components
What you will learn
Comprehensive understanding of the ITIL Service Value System (SVS) and its components.
Advanced strategies for creating value, optimizing service management, and driving organizational success.
Skills you will gain
- Category: Customer Service
- Category: Innovation
- Category: Automation
- Category: IT Service Management
- Category: User Feedback
- Category: Governance
- Category: Service Improvement
- Category: Information Technology Infrastructure Library
- Category: Operational Excellence
- Category: IT Management
- Category: Process Optimization
- Category: Customer experience improvement
