Lead Management in Salesforce
Completed by Elizabeth Streiferd
June 28, 2026
29 hours (approximately)
Elizabeth Streiferd's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Support
- Category: Salesforce
- Category: Campaign Management
- Category: Customer Relationship Management (CRM) Software
- Category: Prospecting and Qualification
