Customer Service Fundamentals
Completed by MUHAMMAD FATHI BIN HILMI
September 30, 2024
14 hours (approximately)
MUHAMMAD FATHI BIN HILMI 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer Service
- Category: Problem Solving
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Communication

