Customer Service Fundamentals
Completed by MUHAMMAD FATHI BIN HILMI
September 30, 2024
12 hours (approximately)
MUHAMMAD FATHI BIN HILMI 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Persistence
- Category: Help Desk Support
- Category: Concision

