Generative AI for Workflow Automation
Completed by Zain Abbas
December 5, 2025
11 hours (approximately)
Zain Abbas's account is verified. Coursera certifies their successful completion of Generative AI for Workflow Automation
What you will learn
Identify high-value GenAI use cases in business process automation.
Design and implement cross-functional automation solutions across different businesses.
Build and deploy advanced GenAI-powered conversational agents.
Measure, optimize, and scale GenAI workflows using relevant KPIs.
Skills you will gain
- Category: AI Personalization
- Category: Key Performance Indicators (KPIs)
- Category: Slack (Software)
- Category: Performance Metric
- Category: Generative AI
- Category: OpenAI
- Category: Multimodal Prompts
- Category: Performance Measurement
- Category: Business Process Automation
- Category: Application Programming Interface (API)
- Category: Human Resources
- Category: Generative AI Agents

