Driving Operational Performance
Completed by Hector Faz Coronel
June 3, 2024
11 hours (approximately)
Hector Faz Coronel's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Capacity Planning
- Category: Key Performance Indicators (KPIs)
- Category: Business Process Management
- Category: Process Optimization
- Category: Customer Retention
- Category: Resource Utilization
- Category: Customer experience improvement
- Category: Process Analysis
- Category: Operational Analysis
- Category: Operational Efficiency
- Category: Business Metrics
- Category: Customer Demand Planning
