Coursera Staff

Editorial Team

Bio

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact-checkers. Our articles are deeply researched and thoroughly reviewed to ensure we are providing trustworthy information and advice for any topic. We understand that taking the next step in your education or career can raise questions. We are here to provide actionable, reliable, and relevant answers so you can achieve your goals.

Articles

[Featured image] A customer service agent sits at their desk in front of a desktop computer, talking to a customer.

Good Customer Service: Definition, Examples, and Tips

Customer service is important to a successful business. Learn more about good customer service skills and the available opportunities as a customer service representative.

April 3, 2024

Article

[Featured Image]: A healthcare worker with black hair, wearing a blue uniform, face covering, and a stethoscope around their neck is looking at a chart standing in a medical office.

What Is Health Economics and Why Is It Important?

Health economics is the examination of how to make healthcare more equitable, accessible, and affordable for all. Here’s what exactly that means and why it matters.

April 3, 2024

Article

[Featured Image] A data analyst sits at their office desk analyzing spreadsheets on their two computer screens to gain data insights about their work.

How Data Insights Improve Business Decisions

Explore how data insights help business professionals make informed decisions to meet their business goals. Also, discover four types of data insights you can gain from data analytics and three potential careers in the field.

April 3, 2024

Article