Back to Explore CareersSales Representative

Prepare for a job as an entry-level

Sales Representative

Status: 100% online

Status: Learn at your own pace

Status: No experience required

$60,100 median salary*

728,054 jobs available*

If you like building relationships and working competitively this role is for you.

As a Sales Representative, you'll sell products and services while building client relationships and generating leads. You'll need to understand customer needs and show how your products and services meet those needs. As the main point of contact between a business and their clients, Sales Representatives work to negotiate and close contracts. Sales Reps use tools like Customer Relationship Management (CRM) software to attract, manage and keep customers.

* Median salary and job opening data are sourced from United States Lightcast™ Job Postings Report. Data for job roles relevant to featured programs (7/1/2022 - 6/30/2023)

Top 6 skills needed for Sales Representative

Category: Sales

Category: Customer Service

Category: Retail Industry Knowledge

Category: Customer Contact

Category: Product Sales

Category: Sales Goals

Common job titles

Sales Representative
Retail Sales Specialist

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Develop

Train for in-demand careers with help from top industry partners.

Practice

Get hands-on experience with the same tools you’ll use on the job.

Demonstrate

Prove you’ve got the skills by completing real-world projects.

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Develop job-ready skills at your own pace

Professional Certificates are your fast-track to this career. No experience required.

Zoho Sales Representative

Zoho Corporation

Professional Certificate

Zoho Sales Representative

The Zoho Sales Representative Professional Certificate Program is designed to give aspiring sales professionals a strong foundation and a competitive edge in their careers. Sales is both a science and an art. As a science, it follows proven methodologies—effective pitching, persuasive negotiation, and structured selling techniques. As an art, it requires creativity, adaptability, and a personal touch to turn strategies into success. More than just a profession, sales is a way of life—rooted in human connection, critical thinking, and effective communication. The ability to negotiate, persuade, and personalize interactions isn’t just crucial in sales—it’s essential in everyday life. At Zoho, we understand both the challenges and rewards of this dynamic field. Our flagship product, Zoho CRM, reflects our deep expertise in sales and our commitment to streamlining the sales process. Drawing from the experience of our own sales leaders, we’ve crafted this program to blend comprehensive theoretical knowledge with real-world insights, empowering learners to navigate the sales landscape with confidence. What Sets This Program Apart? Expert Guidance: Learn from Zoho’s seasoned sales leaders. Industry-Specific Insights: Gain a deep understanding of sales in SMB and enterprise sectors. Hands-On Training: Get started with Zoho CRM Real-World Applications: Explore rich examples from SaaS and hospitality industries.

Instructor:

Zoho CRM

4.2

(9 ratings)

Average: 8 months (2 hours/week)

5 courses

Average: 8 months (2 hours/week)

5 courses

Skills you'll gain

Customer Relationship Building, Prospecting and Qualification, Interviewing Skills, Selling Techniques, General Sales Practices, Sales Presentation +37 more

Dell Technologies IT Sales Representative

Dell

Professional Certificate

Dell Technologies IT Sales Representative

The Dell Technologies IT Sales Representative Certificate prepares you to launch a successful career in technology sales. You’ll build a foundation in communication, career readiness, and personal branding while learning to present your skills and value to employers with confidence. The program covers the entire sales cycle, from prospecting to closing deals, and explores strategies for building trust, credibility, and strong customer relationships. You’ll also gain insight into the fast-changing IT industry, including trends such as artificial intelligence (AI), and practice adapting your sales approach to meet evolving customer needs. By developing skills in data analysis, territory management, value proposition design, and persuasive communication, you’ll be ready to enter the workforce equipped with the tools to succeed in competitive IT sales roles.

Instructor:

Develop with Dell

Average: 5 months (3 hours/week)

4 courses

Average: 5 months (3 hours/week)

4 courses

Skills you'll gain

Sales Presentations, Customer Relationship Building, Interviewing Skills, Digital Content, Customer Insights, Data Centers +46 more

Practice with tools used by Sales Representative

With Guided Projects, you can quickly build new job skills by using the latest tools and following side-by-side recorded video guidance from expert instructors.

Status: New
Coursera
Create a Customer Satisfaction Survey with Typeform
Guided Project
Status: New
Coursera
Create Visually Engaging Presentations using Microsoft Sway
Guided Project
Status: New
Coursera
Build Customizable Sales Presentation Graphics using Canva
Guided Project

Your dream job is out there.
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Your Coursera Skills Profile will help you prepare for the next step in your career by showing employers your certificates, new skills and job-relevant projects.

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